The aim of the department is to offer simple and efficient Customs facilities to users of the Port of Fujairah, Dibba Sea Port and Fujairah International Airport. With the experience gained over the past 8 years, procedures, moulded by customers' needs, have been refined to provide uncomplicated services. For all customs requirements and documentation the normal office hours are 7.30 am to 2.30 pm. Staff on duty provide coverage after office hours on services such as Bills of Entry, trans-shipment, vessel clearance certificate, crew change inspection, bonded warehouse in/out traffic, ship handling services etc.

For all customs requirements and documentation the normal office hours are 7.30 am to 2.30 pm. Staff on duty provide coverage after office hours on services such as Bills of Entry, trans-shipment, vessel clearance certificate, crew change inspection, bonded warehouse in/out traffic, ship handling services etc.

Free Zone clients can benefit from the exemption of custom duties on imports of all commodities and finished products for the purpose of export and re-export outside U.A.E. Clients need not pay duties on factory machinery or raw material used in production. While imports to U.A.E. through Free Zone users will require to pay custom duties of 4%.

The following documentation is required by customs for (in & out) clearing or exporting of goods:

Import:

1 Duty completed Fujairah Import Bill of Entry
2 Original Supplier's Invoice
3 Certificate of Origin
4 Packing list
5 Delivery Order
6 Copy of Trade license
7 Israeli Boycott Certificate

Additional Documents: For Foodstuffs and Agricultural Products, a Health Certificate is required. In the absence of Original Documents, copies may be lodged together with a small deposit.

Expor: All Cargo being exported via Fujairah Sea and Air Ports has to be declared to the Dept. of Customs, Fujairah, along with a Fujairah Bill of Entry supported with a commercial invoice.

Re-export: All cargo being re-exported via Fujairah Sea and Air Ports should be supported with a Fujairah Re-export Bill of Entry.

- In the case of goods controlled by quotas, a copy of the Certificate of Origin/Visa Stamp must be attached.

- In the case of vehicles, copies of Traffic Police Clearance papers must be produced.

Free Zone clients may utitize any of the U.A.E. ports and airports for the movement of their goods in and out of the country benefiting from customs duty exemptions.